Shipping policy

Order Processing

All products are made to order through our print-on-demand production partners.

Orders are typically processed within 2–7 business days before shipment. During periods of high demand, processing times may be slightly longer.

Once your order has been produced and shipped, you will receive a confirmation email with tracking information when available.

Shipping Times

Estimated delivery times vary depending on your location:

Europe

  • 3–10 business days after shipment

North America

  • 5–15 business days after shipment

International Destinations

  • 7–20 business days after shipment

Please note that these are estimated delivery times and may vary due to customs processing, carrier delays, weather conditions, or other circumstances beyond our control.

Shipping Costs

Shipping costs are calculated at checkout based on the destination and the products ordered.

Any applicable customs duties, taxes, or import fees are the responsibility of the customer unless otherwise stated.

Tracking Your Order

If tracking is available for your shipment, tracking details will be sent to the email address provided during checkout once your order has been dispatched.

Multiple Items

Some orders may arrive in separate packages if products are produced or shipped from different fulfillment locations.

Lost or Delayed Shipments

If your order has not arrived within a reasonable timeframe after shipment, please contact us at:

hello@mysailcargojourney.com

We will work with the shipping carrier to investigate the issue and assist you whenever possible.

Incorrect Shipping Information

Customers are responsible for providing accurate shipping information at checkout.

If an incorrect address is provided, additional shipping charges may apply if a package needs to be re-shipped.

Contact Us

If you have any questions about shipping or delivery, please contact us at:

hello@mysailcargojourney.com